Our Services

When you partner with us, you’re not just hiring another pair of hands—you’re building a remote customer service team that’s fully trained, fully equipped, and 100% committed to helping your customers feel heard, helped, and happy.

At HirePro VAs, we know just how important excellent customer service is to your business. Whether you’re a solo entrepreneur, a fast-growing startup, or a busy small business owner, you need a support system that’s responsive, reliable, and represents your brand like a pro. That’s exactly what our virtual assistant customer support services deliver.

When you partner with us, you’re not just hiring another pair of hands—you’re building a remote customer service team that’s fully trained, fully equipped, and 100% committed to helping your customers feel heard, helped, and happy.

What Our Customer Support VAs Can Do for You

Our Customer Support Virtual Assistants are ready to handle a wide range of customer service tasks, all tailored to meet your business needs. Here’s what you can expect when you work with us:

Email Support VA Services

We provide dedicated email support VAs who can manage your customer inbox professionally and efficiently. They’ll respond promptly, resolve issues, answer product questions, process refunds or exchanges, and escalate tickets when necessary—all while keeping your brand voice consistent and your customers happy.

Live Chat Support

We offer live chat support to help your customers get answers in real time. Whether they’re shopping on your e-commerce site or trying to troubleshoot a service issue, our VAs are available to provide quick, clear, and helpful responses—reducing cart abandonment and increasing conversions.

Phone Support (Inbound & Outbound)

Prefer a human touch? Our outsourced customer support includes phone support services, so your customers can speak to a real, friendly person who knows your business. We handle inbound customer inquiries, appointment setting, and basic tech support. Outbound follow-ups, feedback calls, and courtesy checks are also available if you need them.

Ticketing & Help Desk Management

Our VAs are trained to handle support tickets using industry-standard platforms. They’ll triage, prioritize, and resolve tickets efficiently—making sure no customer is left hanging. This is a great option if you already have a customer support system in place (like Zendesk, Freshdesk, or Gorgias), or we can help you set one up from scratch.

Simple Setup, Smooth Handoff

Getting started is easy. Here’s how it works:

1. Discovery Call – We learn about your business, tools, tone, and support needs
   
2. VA Matching – We match you with the best-fit Customer Support VA
   
3. Training & Onboarding – We handle tool training, FAQ documentation, and scripts
   
4. Go Live – Your new VA starts supporting your customers—seamlessly
   

We offer full onboarding support and are happy to coordinate with your internal team or CRM specialist to get everything running smoothly.

We don’t believe in one-size-fits-all SEO. Our team starts by understanding your business, goals, and audience. From there, we offer a full range of SEO services that move the needle.

Struggling to get your website seen? You’re not alone and we’re here to change that.

If you’re a small business owner, solopreneur, or digital marketer tired of watching your competitors outrank you on Google, we get it. You’ve built a great website, you offer real value, and yet your traffic is… well, crickets. The truth is, even the best businesses get buried without the right SEO strategy. That’s where we come in.

At HireProVAs, we provide results-driven, affordable SEO services through skilled virtual assistants who specialize in making your website visible, crawlable, and clickable. We’re not about quick hacks or empty promises — we’re all about sustainable growth powered by smart strategy, trusted tools, and data-backed results.

Our Core SEO Services (Tailored for Your Business Goals)

We don’t believe in one-size-fits-all SEO. Our team starts by understanding your business, goals, and audience. From there, we offer a full range of SEO services that move the needle:

In-Depth Keyword Research

We uncover high-intent, low-competition keywords that your target audience is actually searching for — using tools like Ahrefs, SEMrush, and Google Keyword Planner. Whether you’re targeting local traffic or a national audience, we find the sweet spots that bring real visitors to your site.

Technical SEO

We dig into the backend of your site to ensure it’s search engine friendly. From crawlability issues to site speed, mobile optimization, XML sitemaps, and schema markup — we handle the stuff that keeps Google happy and your pages ranking.

Content Optimization

Already have blog posts and landing pages? Great — we’ll enhance them using SurferSEO, Grammarly, and real-time data to improve structure, readability, and keyword usage. Need fresh content? Our SEO VAs can write and optimize it from scratch.

On-Page SEO

We fine-tune every element that lives on your site: meta titles, meta descriptions, H1s, internal linking, image alt texts, and keyword placements — all in a way that feels natural, not robotic. Plus, we optimize your content using Yoast SEO and Rank Math if you’re on WordPress.

Off-Page SEO & Link Building

Need backlinks? We research, outreach, and help you build quality, white-hat backlinks through guest posts, directory listings, and link prospecting  without shady tactics that hurt your site. Tools like Ahrefs and Hunter.io guide our link-building strategies.

Local SEO

Want to dominate local search? We optimize your Google Business Profile, submit citations to trusted local directories, and ensure your NAP (Name, Address, Phone) is consistent across the web — so your business shows up when people are searching near you.

SEO Audits & Strategy Reports

Not sure where to start? Our comprehensive SEO audits — powered by Screaming Frog, Google Search Console, and SEMrush Site Audit — reveal what’s holding your site back and give you a prioritized action plan. We don’t just tell you what’s wrong; we show you how to fix it.

At HireProVAs, we match you with skilled, affordable, and highly trained virtual assistants who specialize in social media management. Whether you need help with just one platform or a full content strategy, our VAs are here to make your life easier  and your brand stronger.

Social Media Management for Small Business — Done Right, By the Pros

Feeling overwhelmed by social media? You’re not alone. Between running your business, managing customers, and staying on top of everything else, posting consistently to Instagram, Facebook, TikTok, or LinkedIn can feel like a full-time job because it is.

That’s where HireProVAs comes in.

We help small business owners, entrepreneurs, and busy professionals like you finally take control of your online presence — without burning out, wasting hours, or guessing what works.

Why You Need a Social Media Virtual Assistant (VA)?

Your potential customers are scrolling, every day, often for hours. But just having social media accounts isn’t enough. If you’re not posting consistently, engaging with your audience, and following a strategy tailored to your business, you’re missing out on leads, visibility, and trust.

Here’s the problem:

• You don’t have time to create fresh content every week.
• Engagement is low, and you’re not sure why.
• Algorithms keep changing, and staying up to date is exhausting.
• You’ve tried managing it yourself, but it’s overwhelming and inconsistent.

Sound familiar?

Our Social Media Management services are designed to take this entire burden off your plate, so you can focus on what you do best, while we handle the rest.

What You Get with HireProVAs’ Social Media Management

At HireProVAs, we match you with skilled, affordable, and highly trained virtual assistants who specialize in social media management. Whether you need help with just one platform or a full content strategy, our VAs are here to make your life easier  and your brand stronger.

Strategic Content Planning

We work with you to understand your brand voice, goals, and audience. Then we build a custom content calendar tailored to your business, industry, and growth stage. No more last-minute posts or awkward silences, just clear, consistent planning.

Content Creation

Our VAs can write captions, design graphics, create reels, and edit videos based on your brand style and goals. Whether you want educational carousels, viral reels, or promotional posts, we’ve got the creative covered.

Consistent Scheduling & Automation

Using tools like Buffer, Later, or Meta Business Suite, your VA will handle all the scheduling, so your content goes out like clockwork, even when you’re off the clock.

Engagement & Community Management

Replying to comments, responding to DMs, engaging with followers, our VAs can do that too. Because social media isn’t just about posting,  it’s about building relationships with your audience.

Analytics & Reporting

What’s working? What’s not? We track performance across platforms and give you clear, simple reports, so you can see growth, engagement, and ROI at a glance.

Platforms We Specialize In

Our social media VAs are trained across all major platforms:

• Instagram — Stories, Reels, carousels, and brand visuals
• Facebook — Groups, Pages, events, and post scheduling
• TikTok — Short-form video content, trends, and hashtags
• LinkedIn — Thought leadership, networking, and lead gen
• Pinterest — Visual pins, boards, and traffic-driving strategy
• Twitter/X — Timely updates, threads, and audience growth
  

No matter your niche, whether you run an online store, coach clients, or own a brick-and-mortar business — we match you with a VA who knows your space.

From captions to carousels, we craft scroll-stopping posts for Instagram, Facebook, LinkedIn, and TikTok that drive engagement and reflect your voice. Also, we make sure you have optimized and compelling copy that increases clicks and conversions on your storefront.

Unlock the Power of Words That Convert

Running a business today means you’re not just selling a product or a service—you’re selling your brand, your story, and your value. Whether you’re a coach trying to connect with your audience, an eCommerce brand looking to drive more sales, or a digital agency managing multiple clients, one thing is clear:

Content is the lifeblood of your online presence.

At HireProVAs, we specialize in virtual assistant content creation and copywriting services that help you scale without burnout. Our trained content VAs handle the strategy, writing, and optimization—so you can focus on what you do best: growing your business.

Why Great Content & Copy Matter More Than Ever

It’s noisy out there. Every scroll, click, or tap competes with dozens of others. That’s why mediocre content no longer cuts it.

Here’s what great content and copy can do for your business:

• Build Trust: Well-written, helpful content positions your brand as an expert in your niche.
• Drive Traffic: SEO-optimized blog posts bring in organic leads month after month.
• Convert Followers into Buyers: Strategic social media copywriting encourages action—clicks, shares, saves, and sales.
• Increase Engagement: Captivating email newsletters and captions keep your audience coming back.

When you partner with HireProVAs, you’re not just hiring a writer. You’re bringing on a strategic partner who understands how to craft content that speaks, sells, and scales.

What We Offer: Content Creation & Copywriting That Delivers

Our virtual assistants specialize in tailored, high-quality content for your unique brand. Here’s what our copywriting services for businesses include:

Website & Landing Page Copy

Clear, conversion-focused copy that sells—without sounding “salesy.”

Social Media Copywriting

From captions to carousels, we craft scroll-stopping posts for Instagram, Facebook, LinkedIn, and TikTok that drive engagement and reflect your voice.

Blog Articles & SEO Content

Long-form and short-form blog posts designed to rank, resonate, and provide value to your readers.

E-commerce Product Descriptions

Optimized and compelling copy that increases clicks and conversions on your storefront.

Email Newsletters & Campaigns

Sequences that nurture your leads and keep your audience warm and engaged.

Visual Content Support

Need branded Canva graphics or repurposed video scripts? We’ve got your back.

Our Process: From Onboarding to Publishing

Here’s what working with us looks like:

1. Discovery & Strategy Call

We hop on a call to understand your brand, audience, goals, and content needs.

2. Content Plan & Roadmap

Based on your goals, we create a customized content strategy, including keyword suggestions, platforms, and frequency.

3. Writing & Optimization

Your dedicated content VA handles:

• Blog articles
  
• Website copy
  
• Social media captions
  
• Email newsletters
  
• Product descriptions
  

 All content is reviewed for clarity, grammar, and SEO before delivery.

4. Review & Feedback

You’ll get access to a shared content dashboard (via Notion or Google Docs). Provide feedback directly, and we’ll refine as needed.

5. Scheduling & Publishing (Optional)

Need it posted too? We can handle publishing via Buffer, Later, WordPress, Shopify, or your preferred platform.

What You Can Expect

• Consistent brand messaging across all platforms
  
• SEO-friendly, high-quality blog content that drives traffic
  
• Magnetic social media copywriting that sparks engagement
  
• Time back in your day—and less content-related stress
  
• A reliable content VA who delivers on time, every time
  

At HireProVAs, we combine expert technical skills with friendly, human-first support. Our goal is simple: keep your website in top shape, so it does the heavy lifting for your business.

E-Commerce Virtual Assistant Services That Scale Your Store Without the Burnout

Running an online store can feel like juggling flaming swords while riding a unicycle. Between product listings, inventory headaches, customer emails, returns, and promotions, it’s easy to burn out fast. But here’s the good news: you don’t have to do it all alone.

At HirePro VAs, we provide skilled ecommerce virtual assistants who take the day-to-day load off your shoulders, so you can focus on strategy, sales, and growth. Whether you’re a Shopify seller, Amazon FBA entrepreneur, WooCommerce warrior, or multichannel hustler, we’ve got the experienced support you need.

What Can an E-commerce Virtual Assistant Do for You?

A lot more than you think.

Our ecommerce VAs aren’t just task-doers, they’re proactive, tech-savvy professionals trained to keep your store running like a well-oiled machine. We match you with vetted VAs who understand online retail inside and out. Here’s a taste of what they handle:

Product Listings & Optimization

• Upload products to Shopify, WooCommerce, Amazon Seller Central, Etsy & more
  
• Write compelling product titles and SEO-friendly descriptions
  
• Add high-quality images, variants, pricing, and inventory details
  
• Use tools like Helium 10, Oberlo, and Canva to optimize listings for discoverability and conversions
  

Order & Inventory Management

• Track and fulfill orders across platforms
  
• Monitor inventory levels to prevent overselling or stockouts
  
• Coordinate with suppliers and dropshipping apps
  
• Set up back-in-stock alerts and automate low-inventory notifications
  

Customer Service & Support

• Respond to customer inquiries via email, live chat, or social media
  
• Handle complaints, order issues, refunds, and returns with professionalism
  
• Use tools like Zendesk for organized, responsive support
  
• Build customer loyalty through timely, empathetic communication
  

Returns, Refunds & Dispute Handling

• Manage return requests and coordinate logistics
  
• Process refunds through payment gateways
  
• Communicate with marketplaces to resolve chargebacks and disputes
  

Store & Sales Analytics

• Set up and monitor Google Analytics, Facebook Pixel, and sales dashboards
  
• Track conversions, top-performing products, and campaign ROI
  
• Provide weekly performance reports so you’re always in the loop
  

Email Marketing & Promotions

• Create and schedule email campaigns in Klaviyo or Mailchimp
  
• Segment audiences and set up automation flows
  
• Design graphics with Canva that match your brand
  
• Monitor open rates, click-throughs, and conversions
  

Backend Admin & Store Setup

• Assist with setting up your Shopify or WooCommerce store
  
• Customize navigation, menus, payment/shipping settings
  
• Install and configure apps and plugins
  
• Use Trello, Asana or Clickup to keep your projects and tasks organized

Who’s This For?

If you’re…

• A Shopify seller drowning in order management
  
• An Amazon FBA seller overwhelmed by customer emails and listings
  
• A dropshipper constantly chasing inventory updates
  
• A brand founder trying to build and grow with no time left in the day
  

…then our ecommerce virtual assistants can change your life.

We’re here to give you back your time, reduce your stress, and help you grow without the constant chaos.

Is Your Website Working For You Or Holding You Back?

Let’s be real—most business owners don’t wake up excited to update plugins, check for broken links, or back up their websites.

And yet, these “behind-the-scenes” tasks are exactly what keep your site safe, fast, and converting visitors into paying clients.

If your site is sluggish, not showing up in search results, or just feels like a digital headache, you’re not alone. We hear it all the time:

• “I haven’t updated anything in months—I’m afraid I’ll break the whole site.”
  
• “My site takes forever to load. I think people are clicking away.”
  
• “I tried to change a photo and everything shifted out of place.”
  
• “My site was hacked and I didn’t even know until a client pointed it out.”
  

That’s where HireProVAs comes in.

We take website maintenance off your plate, so your online presence is polished, protected, and working the way it should. Month after month.

What’s Included in Our Website Maintenance Services?

Think of us as your behind-the-scenes tech team—handling the digital housekeeping so you can focus on growing your business.

Here’s what you get with our professional website support and maintenance:

✅ Regular Software & Plugin Updates

Outdated plugins are one of the most common reasons sites break or get hacked. We keep everything up-to-date without disrupting your site’s layout or functionality.

✅ Daily or Weekly Backups

We back up your website regularly, so if anything ever goes wrong (server crash, hack, accidental deletion), we can restore it quickly. Peace of mind = priceless.

✅ Security Monitoring & Malware Scans

We run security checks and monitor for suspicious activity, keeping your site protected from bots, brute-force attacks, and vulnerabilities.

✅ Speed & Performance Optimization

A slow site = lost visitors. We optimize image sizes, clean up code, and make sure your pages load quickly on both desktop and mobile.

✅ Uptime Monitoring

If your site ever goes down, we’ll know immediately—and take action fast to get it back online.

✅ Broken Link & Error Fixes

404 errors and dead links frustrate visitors and hurt SEO. We scan your site regularly to fix broken links and missing pages.

✅ Content & Design Updates

Need to swap out a photo, update a service, or tweak a headline? We’re here for ongoing content updates, too. Just send us a request—we’ve got it.

✅ Monthly Maintenance Report

You’ll get a clear, easy-to-understand report each month that shows exactly what we did to keep your site healthy and performing.

Why Monthly Website Maintenance Matters

Your website is your digital storefront. If it’s slow, buggy, or outdated, people will click away and may never come back.

Here’s what consistent website management can do for you:

Boost Your SEO

Search engines love websites that are fast, secure, and regularly updated. Ongoing maintenance gives your site a better chance of ranking on Google.

Improve User Experience

Faster load times, working links, and mobile responsiveness mean more visitors stick around and take action.

Increase Security

With regular monitoring and updates, we help prevent hacks, malware, and downtime that could hurt your reputation (or even get you blacklisted).

Build Business Credibility

A clean, updated, and professional website sends the message that you’re serious about your brand—and worthy of your clients’ trust.

Why Choose HireProVAs for Your Website Support and Maintenance?

We’re not just another faceless tech team.

At HireProVAs, we combine expert technical skills with friendly, human-first support. Our goal is simple: keep your website in top shape, so it does the heavy lifting for your business.

Here’s what makes us different:

Reliable & Responsive

We’re here when you need us—no ticketing systems, no ghosting. Just real people who care about your success.

Tailored Support

Your business isn’t one-size-fits-all—and neither are our services. We customize our maintenance plans to meet your needs, goals, and platform.

Experience That Matters

From WordPress to Shopify to Squarespace, our team has managed and maintained websites for coaches, consultants, service providers, and small business owners across dozens of industries.

Proactive, Not Just Reactive

We don’t wait for things to break. We work behind the scenes to prevent problems before they happen.

Too Much on Your Plate? Let’s Fix That

Let’s be real—managing your inbox, keeping your calendar straight, and entering data shouldn’t be taking up half your workday. You’ve got a business to run, clients to serve, and goals to hit.

At HireProVAs, we provide top-tier Administrative Support Services tailored for busy entrepreneurs, business coaches, and small business owners. Our skilled virtual assistants (VAs) specialize in Email Management, Scheduling, and Data Entry, so you can get back to doing what you do best.

What Are Administrative Support Services?

Administrative tasks are the backbone of every successful business but they can also be a major time sink. Our virtual assistants for administrative tasks handle your day-to-day operations with accuracy and professionalism, helping you stay focused and organized.

Whether you’re a solopreneur or managing a growing team, delegating administrative responsibilities allows you to streamline your workflow and scale with confidence.

Services We Offer

Email Management Services

Are you constantly battling an overflowing inbox? You’re not alone. Our email management services are designed to give you control over your communications without spending hours glued to your screen.

What we do:

• Organize and prioritize incoming emails
• Flag important messages for quick response
• Draft and send routine replies
• Unsubscribe from unwanted lists
• Create and maintain folder structures
  

Benefits:

• Maintain a clutter-free inbox
• Never miss an important email
• Boost your professional image with timely replies

Scheduling Support

Double-booked? Missed meetings? Juggling calls and appointments can be overwhelming. Our scheduling support VAs ensure your calendar works for you, not against you.

What we do:

• Book, confirm, and reschedule meetings
• Sync with your calendar across devices
• Send reminders and follow-ups
• Coordinate across multiple time zones

Benefits:

• Maximize productivity with a well-organized calendar
• Avoid scheduling conflicts
• Focus on what matters while we handle the logistics

Data Entry Virtual Assistant

Accurate data is critical but entering it doesn’t have to eat up your day. Our data entry virtual assistants are meticulous, reliable, and trained to work with your systems.

What we do:

• Input data into CRMs, spreadsheets, and databases
• Clean and organize data for reporting
• Transfer paper-based records to digital formats
• Maintain confidentiality and data integrity

Benefits:

• Minimize human error and data inconsistencies
• Speed up workflows and reporting
• Free up your team for high-value tasks